Effective date: July 16, 2026
Please read these Terms of Use ("Terms") carefully. By installing, accessing, or using HearthRescue ("the App"), you agree to be bound by these Terms. If you do not agree, do not install or use the App. The App is published by Pro Numerology / Hearth Software ("we", "us", "our").
PLEASE READ CAREFULLY. The App helps you recover deleted files, and success is never guaranteed. On many modern drives, deleted data is physically discarded within minutes and no tool can bring it back. The App also offers optional features that write to the source drive or change a system-wide Windows setting, only at your explicit request and at your own risk. These Terms disclaim warranties, limit and cap our liability, place full responsibility for how you use the App and what you recover on you, and require you to indemnify us in certain cases. They apply to the maximum extent permitted by the law that applies to you, and they survive after you stop using the App.
Subject to these Terms and to your payment where the App is sold, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App on devices you own or control, for your personal or internal purposes. Your use is also subject to the rules of the store through which you obtained the App (for example, the Microsoft Store Standard Application License Terms), which apply in addition to these Terms. The App is licensed, not sold. You must be of legal age to form a binding contract in your jurisdiction to use the App. Purchases, refunds, and cancellations for copies obtained through a store are handled by that store under its own terms and policies; to the maximum extent permitted by applicable law, we do not provide refunds directly.
The App, including all software, design, text, graphics, icons, and trademarks, is owned by us or our licensors and is protected by intellectual-property laws. These Terms grant you a license to use the App; they do not transfer any ownership to you. All rights not expressly granted are reserved. The names "HearthRescue", "Hearth", and related logos are our marks. Except to the extent this restriction is prohibited by applicable law, you agree not to: (a) copy, modify, or create derivative works of the App; (b) reverse engineer, decompile, or disassemble the App, or attempt to derive its source code; (c) rent, lease, lend, sell, redistribute, or sublicense the App; (d) remove or alter any proprietary notices; (e) use the App to develop a competing product; (f) bypass, disable, or tamper with any security or technical-protection feature of the App; or (g) use the App in any unlawful manner.
The App is a tool that helps you find and rebuild files that were deleted, and it presents them for you to recover. Recovery is never guaranteed. When a file is deleted, its data stays on the drive only until the operating system reuses that space; the App can recover a file only while its data is still physically present. Data that has been overwritten cannot be recovered by the App or by any other tool, and formatting, continued use of the drive, "TRIM" on solid-state drives and memory cards, and normal system activity may overwrite it at any time. The App shows an honest recoverability estimate for each file (for example Good, Fair, or Overwritten); these labels are best-effort indications, not a promise, and a recovered file may still be incomplete or corrupted. To give yourself the best chance, stop using a drive as soon as you realise files were lost.
In particular, on many modern drives (solid-state drives, memory cards, and some large hard drives), the operating system's TRIM feature causes deleted data to be physically discarded within minutes of deletion, after which no software, ours or anyone else's, can recover it. Features of the App that are designed to act quickly (such as the emergency "rescue now" mode and its prioritization) improve the odds inside that window but remain best-effort and are not a guarantee that any file will be saved in time.
The App is a consumer software tool. It is not a professional data-recovery, forensic, or evidence-preservation service, and nothing shown by the App (including tips, recoverability estimates, and explanations) is professional, technical, or legal advice. For critically important data, for a drive that is physically failing, or for data needed in legal proceedings, stop using the drive and consult a professional data-recovery laboratory first; running any software on a failing drive may reduce what a laboratory can later recover.
The App includes an optional, clearly labeled feature that can turn Windows' delete notifications ("TRIM") off, or back on, so that files deleted in the future remain recoverable for longer. This feature changes a system-wide Windows setting that affects all drives on the PC, and it involves trade-offs that the App explains before you confirm (for example, a solid-state drive may become somewhat slower over time and may wear faster, and some drives behave differently with the setting changed). The change is made only at your explicit request, after a confirmation dialog, affects future deletions only, and can be reversed in the App at any time. You are solely responsible for the decision to change or restore this setting and for all of its effects on your system, drives, performance, and data, and to the maximum extent permitted by applicable law we accept no liability for those effects. If you are unsure, keep the Windows default. If you use a device you do not own or administer (for example a work PC), obtain the administrator's permission before changing it.
You agree to use the App only for lawful purposes. You will not use the App to access or recover files you are not authorized to access, to circumvent security or access controls, to violate any person's rights or privacy, or in connection with any unlawful, fraudulent, or harmful activity.
To the maximum extent permitted by law, we are not responsible for any loss, corruption, deletion, or unavailability of files or data, however caused, including data that could not be recovered, data that was overwritten or discarded by the drive (including by TRIM), files that are recovered incomplete or corrupted, data affected by your choice to recover to the original drive, effects of changing or restoring the optional TRIM setting, damage to a failing drive from continued use, or the behavior of Windows, drivers, disks, memory cards, or third-party software. Recovering from a physically failing drive can accelerate its failure. Keep independent backups of anything important.
Install HearthRescue only from our official page or the Microsoft Store. Because the App reads your drives at a low level and runs with Administrator permission, a tampered or "cracked" copy is especially dangerous: people who pirate this kind of app often hide malware or ransomware inside it. A copy obtained from anywhere other than our official channels is not covered by these Terms or by any responsibility on our part, and installing it is entirely at your own risk.
The App runs on Microsoft Windows and relies on your disks, drivers, file systems, and other components we do not provide or control; we are not responsible for those components or for any act, omission, failure, or change in them. Links opened from the App (for example to the Microsoft Store or our websites) lead to services governed by their own terms and policies.
We may update, change, suspend, or discontinue the App or any of its features at any time, with or without notice, and we are under no obligation to provide updates or support. The in-app "More from Hearth" suggestions are informational and may change or be unavailable.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY PARTICULAR FILE CAN BE FOUND OR RECOVERED; THAT RECOVERED FILES WILL BE COMPLETE OR UNCORRUPTED; THAT A RECOVERABILITY ESTIMATE WILL BE ACCURATE; THAT ANY EMERGENCY OR PRIORITIZED MODE WILL SAVE ANY FILE IN TIME; THAT THE OPTIONAL TRIM SETTING CHANGE WILL PRESERVE ANY PARTICULAR DATA OR BE FREE OF ADVERSE EFFECTS; OR THAT OVERWRITTEN OR DISCARDED DATA CAN BE RECOVERED. YOU USE THE APP AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE (OR OUR OWNERS, EMPLOYEES, OR LICENSORS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, FILES, PROFITS, REVENUE, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU ACTUALLY PAID US OR THE STORE FOR THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (b) TEN US DOLLARS (USD 10). YOU ACKNOWLEDGE THAT THIS ALLOCATION OF RISK IS REASONABLE GIVEN THE ONE-TIME PRICE OF THE APP.
To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless us and our owners, employees, and licensors from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to your use or misuse of the App, the drives or files you scan or recover, your violation of these Terms, or your violation of any law or the rights of any third party.
These Terms apply until terminated. Your license terminates automatically if you breach these Terms. Upon termination you must stop using the App and delete all copies. Sections that by their nature should survive (including Ownership, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) survive termination.
You represent that you are not located in, and will not use or export the App in violation of, any applicable export-control or sanctions laws, and that you are not on any restricted-party list under such laws. You will comply with all laws applicable to your use of the App.
These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules. The competent courts located in Tel Aviv-Yafo, Israel, will have exclusive jurisdiction over any dispute arising out of or relating to the App or these Terms, and you consent to their jurisdiction, except where applicable mandatory consumer-protection law provides otherwise.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of certain damages. To that extent, some of the exclusions and limitations above may not apply to you, and you may have additional rights under the mandatory law of your place of residence. Nothing in these Terms limits rights that cannot be limited under applicable law.
These Terms, together with the Privacy Policy and any store license terms, are the entire agreement between you and us regarding the App and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be enforced to the maximum extent permissible. Our failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Section headings are for convenience only.
We may revise these Terms from time to time. When we do, we will update the effective date and post the revised Terms at this URL. Your continued use of the App after the revised Terms take effect constitutes acceptance; if you do not agree, stop using and uninstall the App.
If you choose to send us suggestions, ideas, bug reports, or other feedback about the App, you grant us a perpetual, irrevocable, worldwide, transferable, royalty-free right to use, modify, and incorporate that feedback for any purpose, without any obligation, attribution, or compensation to you, and we are equally free not to use it.
The App is a consumer application intended for ordinary home use. It is not designed, tested, certified, or licensed for use in any high-risk or safety-critical environment or activity, including medical or life-support systems, emergency services, aviation, nuclear facilities, or any other setting in which a failure, error, or delay of the App could lead to death, personal injury, or severe physical, property, or environmental damage. You must not use the App in any such environment, and, to the maximum extent permitted by applicable law, we accept no responsibility or liability for any such use.
To the maximum extent permitted by applicable law, any claim arising out of or relating to the App or these Terms must be brought within twelve (12) months after the event giving rise to the claim first occurred; otherwise, the claim is permanently barred. Where the law that applies to you does not permit such a limitation, the shortest limitation period that it does permit applies instead.
These Terms were drafted in English. Translations, including the German version, are provided for convenience only. To the extent permitted by applicable law, if there is any inconsistency between the English version and a translation, the English version prevails.
These Terms are between you and us only, and create no rights for, and may not be enforced by, any other person. Microsoft and other platform, store, or component providers are not parties to these Terms and owe you no obligations under them. We will not be liable for any failure or delay caused by circumstances beyond our reasonable control.
Questions about these Terms? Contact us at support@hearth-software.com or iam@nirnagar.com.