Effective date: July 16, 2026
Please read these Terms of Use ("Terms") carefully. By installing, accessing, or using HearthWatch ("the App"), you agree to be bound by these Terms. If you do not agree, do not install or use the App. The App is published by Pro Numerology / Hearth Software ("we", "us", "our").
PLEASE READ CAREFULLY. The App connects to cameras you add, displays and records their video, and runs on-device detection, and its results are best-effort, not a guarantee that a camera will stay connected, that any moment will be recorded, or that any person, vehicle, or event will be detected. The App is not a security, alarm, or life-safety system. These Terms disclaim warranties, limit and cap our liability, place full responsibility for how you use the App and your cameras on you, and require you to indemnify us in certain cases. They apply to the maximum extent permitted by the law that applies to you, and they survive after you stop using the App.
Subject to these Terms and to your payment where the App is sold, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App on devices you own or control, for your personal or internal purposes. Your use is also subject to the rules of the store through which you obtained the App (for example, the Microsoft Store Standard Application License Terms), which apply in addition to these Terms. The App is licensed, not sold. You must be of legal age to form a binding contract in your jurisdiction to use the App. Purchases, refunds, and cancellations for copies obtained through a store are handled by that store under its own terms and policies; to the maximum extent permitted by applicable law, we do not provide refunds directly.
The App, including all software, design, text, graphics, icons, and trademarks, is owned by us or our licensors and is protected by intellectual-property laws. These Terms grant you a license to use the App; they do not transfer any ownership to you. All rights not expressly granted are reserved. The names "HearthWatch", "Hearth", and related logos are our marks. Except to the extent this restriction is prohibited by applicable law, you agree not to: (a) copy, modify, or create derivative works of the App; (b) reverse engineer, decompile, or disassemble the App, or attempt to derive its source code; (c) rent, lease, lend, sell, redistribute, or sublicense the App; (d) remove or alter any proprietary notices; (e) use the App to develop a competing product; (f) bypass, disable, or tamper with any security or technical-protection feature of the App; or (g) use the App in any unlawful manner.
The App connects to IP cameras on your own network (or public camera streams you choose to view), displays their live video, records video to your own disk, and runs on-device person and vehicle detection to raise in-app alerts. Its results are best-effort, not a guarantee. Cameras can drop off the network, streams can stall, disks can fill or fail, and a moment can go unrecorded. On-device detection is an estimate whose accuracy is limited by camera quality, resolution, frame rate, lighting, weather, and angle; it can miss real events and can raise false ones. Counts and alerts are informational and must not be relied upon as complete or accurate.
The App is a consumer software tool for viewing and recording your own cameras. It is not a security system, alarm system, monitoring service, or life-safety system, and it is not professional, technical, or legal advice. Do not rely on it to prevent, detect, or respond to crime, fire, intrusion, injury, or any emergency, or as the sole custodian of footage you cannot afford to lose.
Your cameras, recorders, and their firmware are third-party products that we do not make, control, or warrant. The App interoperates with them over standard and vendor protocols (such as ONVIF, RTSP, and the XiongMai/dvrip protocol) on a best-effort basis; a given camera, feature (such as PTZ, optical zoom, two-way audio, or SD-card playback), firmware version, or model may behave differently, may not expose a feature over a standard protocol, or may not work at all, and manufacturers can change their devices at any time. You are responsible for your cameras, their placement, their firmware, their network security, and the credentials you enter. Keeping your cameras and their passwords secure is your responsibility.
You agree to use the App only for lawful purposes, and only with cameras and streams you own or are authorized to access. You are solely responsible for complying with all laws that apply to your use of cameras and recording, which vary by location and can include rules about where cameras may be placed, the recording of audio, recording in areas where people have a reasonable expectation of privacy, and notifying or obtaining consent from people who may be recorded. You will not use the App to access, view, or record cameras, streams, networks, or data you are not authorized to access; to circumvent security or access controls on any device that is not yours; to monitor, harass, stalk, or violate the privacy or rights of any person; or in connection with any unlawful, fraudulent, or harmful activity. The App is a tool for cameras you are entitled to use, and it grants you no right to access anything that is not yours.
Install HearthWatch only from our official page or the Microsoft Store. People who pirate this kind of app often hide malware or ransomware inside a tampered or "cracked" copy, and a camera app can see your live video and your cameras' credentials, exactly what an attacker wants. A copy obtained from anywhere other than our official channels is not covered by these Terms or by any responsibility on our part, and installing it is entirely at your own risk.
The App runs on Microsoft Windows and relies on your network, cameras, disks, drivers, codecs, media components, and other components we do not provide or control; we are not responsible for those components or for any act, omission, failure, or change in them. The optional public-camera library streams feeds published by third parties under their own terms. Links opened from the App (for example to the Microsoft Store or our websites) lead to services governed by their own terms and policies.
We may update, change, suspend, or discontinue the App or any of its features at any time, with or without notice, and we are under no obligation to provide updates or support. The in-app "More from Hearth" suggestions are informational and may change or be unavailable.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY CAMERA WILL CONNECT OR STAY CONNECTED; THAT ANY MOMENT WILL BE RECORDED OR ANY EVENT DETECTED; OR THAT ITS RESULTS, INCLUDING ALERTS AND COUNTS, WILL BE COMPLETE OR ACCURATE. YOU USE THE APP AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE (OR OUR OWNERS, EMPLOYEES, OR LICENSORS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, FOOTAGE, PROFITS, REVENUE, GOODWILL, OR BUSINESS, OR FOR ANY LOSS, THEFT, INJURY, OR DAMAGE THAT A SECURITY OR MONITORING SYSTEM MIGHT HAVE PREVENTED, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU ACTUALLY PAID US OR THE STORE FOR THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (b) TEN US DOLLARS (USD 10). YOU ACKNOWLEDGE THAT THIS ALLOCATION OF RISK IS REASONABLE GIVEN THE ONE-TIME PRICE OF THE APP.
To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless us and our owners, employees, and licensors from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to your use or misuse of the App, the cameras, streams, footage, or data you view or record, your violation of these Terms, or your violation of any law (including privacy and surveillance laws) or the rights of any third party.
These Terms apply until terminated. Your license terminates automatically if you breach these Terms. Upon termination you must stop using the App and delete all copies. Sections that by their nature should survive (including Ownership, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) survive termination.
You represent that you are not located in, and will not use or export the App in violation of, any applicable export-control or sanctions laws, and that you are not on any restricted-party list under such laws. You will comply with all laws applicable to your use of the App.
These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules. The competent courts located in Tel Aviv-Yafo, Israel, will have exclusive jurisdiction over any dispute arising out of or relating to the App or these Terms, and you consent to their jurisdiction, except where applicable mandatory consumer-protection law provides otherwise.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of certain damages. To that extent, some of the exclusions and limitations above may not apply to you, and you may have additional rights under the mandatory law of your place of residence. Nothing in these Terms limits rights that cannot be limited under applicable law.
These Terms, together with the Privacy Policy and any store license terms, are the entire agreement between you and us regarding the App and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be enforced to the maximum extent permissible. Our failure to enforce any provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Section headings are for convenience only.
We may revise these Terms from time to time. When we do, we will update the effective date and post the revised Terms at this URL. Your continued use of the App after the revised Terms take effect constitutes acceptance; if you do not agree, stop using and uninstall the App.
Questions about these Terms? Contact us at support@hearth-software.com or iam@nirnagar.com.